What We’ll Cover in This Blog
- Choosing the best heat pump repair company in Alberta means looking for technicians specialized in heat pump technology for the region’s climate (Calgary, Edmonton, Red Deer) and a comprehensive warranty on parts and labor.
- Be wary of companies that push for replacement without a proper diagnosis or lack transparent pricing.
- Action Furnace is the industry leader, offering straight-forward, all-inclusive pricing, efficient repair services across all major brands, and an exclusive Fixed Right or it’s Free Guarantee.
Heat pump repair is a unique challenge. The dual-function system paired with Alberta’s temperamental climate can make optimizing your home comfort system more difficult to maneuver. That’s why you need repair technicians that are not only experienced, but specialize in heat pump repair and service, and know exactly what it takes to get each component working together flawlessly.
In this blog, we’ll go over what to look for when choosing the best heat pump repair company in Alberta, red flags to avoid and why Action Furnace should always be your first call.
Key Considerations When Choosing A Heat Pump Repair Company

HVAC companies are a dime a dozen in Alberta, so how do you know which one you can count on?
Certification & Training
Look for technicians that are specifically trained in the intricacies of heat pump technology and parts. While a heat pump operates as a two in one solution for heating and cooling, it’s not quite the same as an air conditioner or a furnace.
It’s also important to have a technician who is well versed in the different types of heat pumps. For example, in Alberta air-source, ground-source and cold-climate heat pumps all require unique installation and service tasks and have different components.
Here are the most common heat pump issues we’ve come across, no matter the type of equipment:
- Inconsistent heating and/or cooling
- Ever increasing utility bills
- Turning on and off repeatedly, also known as cycling
- Condensation or ice build-up on crucial components
Having a technician who understands the local climate is important as well. A local Calgary, Red Deer or Edmonton based company will employ local technicians who have years of experience dealing with our finicky summer weather and frigid winter temperatures.
Warranty on Parts & Labour
Having a comprehensive warranty on equipment and workmanship can go a long way to ensure peace of mind. Look for companies who stand behind their work, and who work with manufacturers that have reliable equipment.
Red Flags to Avoid
Here are some of the biggest red flags to be aware of when choosing a heat pump repair service provider.
Avoid companies that immediately push for a replacement without proper diagnosis, and companies that aren’t transparent. Ensure they provide pricing, timelines and recommendations either in person or in writing.
Why Action Furnace is Your Best Choice
The team at Action Furnace is an industry leader in all things heat pumps and heat pump repair. Here are only a few reasons why Edmonton, Calgary and Red Deer homeowners have been choosing us for decades.

Straight Forward Pricing
We always provide you with all-inclusive, upfront pricing for the products and services you need. No upselling, no surprises.
Ready to Take Action
We ensure that our technicians have everything they need to complete your heat pump repair as quickly and efficiently as possible. Our fully-stocked service trucks have the tools and most parts needed to address major heat pump issues.
Service & Repair All Major Brands
Our technicians can accurately diagnose and repair most heat pump brands thanks to our continuous training and thorough repair process, including:
Diagnostics Test
Our experts are trained to quickly identify any heating and cooling issues and provide you with an immediate solution through a thorough diagnostics test to identify the issue with your equipment.
Recommendation
Whether it’s a minor repair or a major system fix, our experts take the time to thoroughly explain every repair recommendation, and alert you to any other findings.
Repair
Our experienced technicians will work efficiently to repair your heat pump as quickly as possible. Whether it’s a minor fix or a more complex repair, we are committed to restoring your home’s comfort without unnecessary delays.
We’ll keep you up to date throughout the repair process explaining any component fixes, system cleanings or other repair tasks we complete.
Once the repair is finished, your technician will conduct a thorough system test to ensure everything is operating safely and efficiently, so you can enjoy reliable heating without worry.
5 Star Customer Service
Our commitment to quality heat pump repair service doesn’t end once we leave your home. We truly stand behind our work with multiple guarantees, including our exclusive Fixed Right or it’s Free Guarantee. If one of our heat pump repairs should fail during the first heating or cooling season, we will repair it again absolutely free. We will also return 100% of your original investment.
We Also Offer Ongoing Maintenance For Continued Comfort
Action Furnace’s commitment to customer satisfaction doesn’t stop at our expert repairs. We’re with you every step of the way with our ongoing maintenance and tune-up services.
Regular heat pump tune-ups are strongly recommended to keep your equipment efficient and prevent small issues from growing into major problems. Heat pump tune-ups are the best way to ensure your equipment runs as powerfully and efficiently as possible, for as long as possible. This is because a clean and well-maintained heat pump will just simply work better.
Our tune-up process is the best in the business, during every appointment we will:
- Clear debris around the outdoor unit
- Inspect and clean coils
- Check for leaks
- Test thermostat settings
Our leading heat pump maintenance service starts at $249, book yours today!
To keep your system in top shape, we suggest an annual heat pump tune-up. If remembering maintenance is a challenge, let us handle it! Joining the Action Furnace Comfort Club means you can skip the hassle of scheduling—we’ll manage your prescheduled maintenance for you. Members benefit from priority scheduling, zero dispatch fees, and a 20% discount on any future heat pump repairs.
Choosing the right heat pump repair company is crucial to get the most out of your equipment and your investment. Keep performance and efficiency high with expert repairs from Action Furnace. Schedule your repair today online!

Common Heat Pump Repair Questions
Can I prevent heat pump repairs?
While some heat pump repairs simply can’t be avoided, annual care and maintenance can significantly reduce the risk of unforeseen problems. Annual maintenance allows our expert technicians to assess your heat pump and recommend the best next steps.
Should I repair or replace my heat pump?
As heat pumps age and their repair frequency increases, there will come a time when a new heating or cooling system will be the most appropriate and economical choice. If you’re not sure whether a repair is sufficient give our friendly team a call today, and we will recommend exactly what you need.
